What we do

Our insight work is supported by extensive experience of facilitation, training, and group moderation.

ASV helps organisations develop new approaches to delivering customer experience, strategy, operational management, and implementation based upon an evidence-based understanding of what works.  We promote innovation and fresh thinking, helping partners retain a focus on actions that make a difference to the people, communities, places, and businesses. In short, we work with stakeholders to develop a shared insight-based approach to meet the challenges of the new; facilitating joint learning as we proceed.


At the heart of the ASV offer is more than twenty years’ experience of research and consultancy.

We also provide specialist analysis and insight services to public service consultations. The principals of the business are Associates of the Consultation Institute and our approach to consultation and engagement are informed by their extensive experience, training, and knowledge within the Institute’s operating framework.

If you like what we are saying get in touch and let’s talk.


We are focused on providing solutions based on what works

  • Asset-based development and research;
  • Consultation Analysis;
  • Consultation delivery;
  • Coproduction and codesign (training and supporting delivery);
  • Engagement;
  • Group facilitation;
  • Market research;
  • One-to-one or group mentoring;
  • Social and market research;
  • Supporting change processes; and
  • Training.


When we work with you we:

  • Co-design and co-produce solutions as a matter of course.
  • Work in partnership.
  • Work to deliver actionable results that delight
  • Work to provide solutions to meet your needs
  • Work to understand your needs.


We start by immersing ourselves in your culture and objectives, understanding where you are coming from helps us to get you where you’re going to.

Once we understand your objectives we work with you to deliver the results, from support to achieve your objectives to a fully managed, full-service solution. Whatever is required we are focused on delivering the most efficient solution in the most economical manner…

… and if we do say so ourselves in the most elegant way we can.

We enjoy our work and work to ensure you enjoy working with us.

All underpinned by sound practical experience


We have had the pleasure of recently working with:

  • 2 Shires Credit Union
  • Betsi Cadwaladr University Health Board
  • Devon and Somerset Fire and Rescue
  • Gloucestershire County Council
  • Homestart Knowsley
  • Mersey Care
  • Merseyrail
  • Merthyr Tydfil Borough Council
  • NHS Gloucestershire CCG
  • NHS Gloucestershire CCG
  • NHS Pennine Care
  • NHS Somerset Partnership
  • NHS South Tyneside CCG
  • NHS Sunderland CCG
  • NHS Sunderland CCG
  • North of England Commissioning Support (NECS)
  • SCIE
  • Shropshire County Council (Help2Change)
  • Stockport Together
  • The Leverhulme Estate